The Troubleshooting section helps you quickly resolve common issues when working with MomentScience products. It provides reference information and step-by-step guides to address errors that may occur during integration or dashboard use.

Use this section if you encounter unexpected behavior, blocked access, or error messages.

If your issue is not listed here, contact 

with details of the error or problem you are experiencing.

Direct Offer Conversion Tracking (OmniSDK)

Troubleshooting

API Error Codes

MomentScience Guide

Our Solutions

Getting your SDK ID

Getting Your API Key

Getting Started

Integrating MomentPerks

JavaScript SDK Guide

MomentPerks API

Offer Anatomy

Google Ad Manager (GAM)

Google Tag Manager (GTM)

MomentPerks Integration Checklist

Moments Prefetch Integration Overview

Serving MomentPerks in Mobile Apps

MomentPerks

Perkswall Direct Offers

Perkswall Integration Page

Perkswall API

Perkswall

BrandConnect (for Awin)

Customizing MomentPerks

Shopify

Integrating with PerksWallet

Customizing your PerksWallet Integration

PerksWallet

Adgent - Ad Copy Agent

Customizing Nexos Settings

NexosChat

Integrate USP Using API

Integrate USP Using the JS SDK

User Selected Perks

DirectPerks API

DirectPerks

Solutions

Marketing Direct Offers via Push Notifications/E-mail

Implement Real-Time Conversions Tracking with Zapier and Google Sheets

Automating Customer Engagement: Integrating MomentScience with Klaviyo

Playbooks

Passing Payload Values

Implementing Macros

Handling Postback Events

LoyaltyBoost (Rewarded Offers)

Advanced Settings

Custom Reports

Email Reports

Reporting API

Reporting & Analytics

Manage Configurations

Managing Team

Accounts

Account & Platform Management

Direct Offer Conversion Tracking (OmniSDK + Google Tag Manager)

Advertiser Integration

Content Security Policy (CSP)

Compliance & Standards

Security & Trust Framework